N°.3 repairs; N°.4 keeps what was repaired. The treatment is a concentrated dose worked through wet hair before shampooing — the directions on the product say roots to ends, three minutes, then rinse and follow with the shampoo — and it is the one that rebuilds the bonds bleach and heat have broken. The shampoo carries the same chemistry at a far lower dose and rinses off in a normal wash — it maintains, and it cannot do the rebuilding on its own. Buying the shampoo instead of the treatment is the usual reason people say Olaplex did nothing for them. Buying the treatment and washing it out with a stripping shampoo is the other.
The numbers are a sequence, not a ranking
N°.3 is not a lesser N°.4 and neither is a lesser N°.7. They are steps: treatment, wash, condition, style. A higher number is later in the routine rather than stronger, which is not obvious from a shelf of identically-branded white bottles and is the single most common misreading of this range.
Read the bottle, not the internet
The directions printed on the product are: in the shower, apply generously to wet hair from roots to ends, leave three minutes, rinse, then follow with the shampoo and conditioner. Worth saying because the brand's own blog words it differently -- damp rather than wet, mid-lengths to ends -- and second-hand versions vary more than that again. Where two of the maker's surfaces disagree, this page follows the one printed with the product. An earlier draft of this page said dry hair and ten minutes, which is neither.
What neither of them is
Bond builders repair the internal structure. They do not seal a cuticle, add slip, or protect against heat — which is why the conditioner and the oil exist beside them. Hair that feels rough after a treatment has not failed to repair; it has been repaired and not conditioned.